Scheduler

Our remote schedulers provide scheduling support to healthcare providers and medical offices through digital channels. They handle scheduling tasks that support the day-to-day operations of medical practices.

Cost Savings

Remote schedulers can be less expensive than hiring a full-time scheduler, as they work remotely and do not require office space or equipment.

Flexability

Remote schedulers can work from anywhere with an internet connection, allowing for more flexible scheduling and better coverage for medical practices with patients in different time zones.

Patient Satisfaction

Remote schedulers can provide efficient and accurate scheduling support to patients, ensuring that they are able to schedule appointments in a timely manner and reducing wait times.

Productivity

Remote schedulers can handle routine scheduling tasks, freeing up other employees to focus on core medical activities.

What are Remote Scheduling Tasks?

Scheduling appointments for patients, including follow-up appointments and referral appointments.
Coordinating with healthcare providers and medical staff to ensure that schedules are accurate and up-to-date.
Confirming appointments with patients via phone or email.
Handling rescheduling and cancellation requests from patients.
Maintaining accurate records of patient appointments and scheduling information.
Coordinating with other departments and teams within the medical practice to ensure that scheduling needs are met.
Providing excellent customer service to patients, including addressing their questions and concerns regarding appointments.

Remote medical scheduler plays an important role in the day-to-day operations of medical practices, by providing efficient and accurate scheduling support to healthcare providers and patients. This can help to improve patient satisfaction, streamline administrative processes, and enhance the overall image and reputation of the medical practice.

Key Skills

Organization skills: Remote schedulers are highly organized and able to manage their clients' calendars effectively. They are able to prioritize appointments and ensure that scheduling conflicts are avoided.
Communication skills: Strong communication skills are essential for remote schedulers. They are able to communicate effectively with clients and colleagues using a variety of communication tools such as email, phone, and video conferencing.
Time management: Remote schedulers are able to manage their time effectively to ensure that appointments are scheduled in a timely manner.
Attention to detail: Remote schedulers are detail-oriented to ensure that appointments are scheduled correctly and any special instructions or requests are noted.
Multi-tasking: Remote schedulers are able to handle multiple scheduling requests and appointments simultaneously.
Customer service: Remote schedulers have strong customer service skills and be able to build strong relationships with their clients.
Problem-solving: Remote schedulers are able to think critically and solve problems as they arise, such as scheduling conflicts or last-minute changes.

How Can Remote Schedulers Help You & Your Patients?

Appointment Scheduling: Remote schedulers can help schedule appointments for patients for their annual wellness visits. They can ensure that patients receive timely reminders about their appointments, and make sure that all necessary information is collected prior to the visit.
Pre-Visit Screening: Remote schedulers can perform pre-visit screening of patients to determine their medical history, risk factors, and any other relevant information. This can help the provider prepare for the visit and ensure that they have all the necessary resources available to provide the best care possible.
Reminder Calls and Messages: Remote schedulers can send reminder calls and messages to patients to ensure that they attend their scheduled appointments. This can help reduce no-show rates and ensure that patients receive the care they need.
Follow-Up Calls: Remote schedulers can make follow-up calls to patients after their annual wellness visit to check on their progress and ensure that they are following any prescribed treatments or lifestyle changes.