Extend Your Healthcare Team Without Extending Your Overhead.
MVAC provides dedicated virtual medical assistants and healthcare support professionals who integrate into your existing workflows and help your practice manage administrative demands, support patient communication, and create more capacity for your in-house team.
Healthcare Doesn't Stop at the Exam Room. Neither Does the Work.
Behind every patient visit is a long list of operational responsibilities i.e, phone calls, scheduling, referrals, prior authorizations, inbox management, documentation, billing support, follow-up, and more.
When those responsibilities overwhelm your in-house team, productivity can suffer and valuable staff time gets pulled away from higher-priority work.
MVAC gives healthcare practices additional operational capacity through dedicated virtual professionals who become an extension of the team you already have.
An Extension of Your Team, Not Just Another Vendor.
MVAC is built around the way healthcare practices actually operate. Rather than offering a one-size-fits-all approach, we structure support around your workflows, responsibilities, systems, schedules, and operational requirements.
From front-office support to administrative clinical workflows and revenue-cycle functions, our goal is simple: give your practice the people and support it needs to operate more efficiently.
Dedicated Support
Professionals aligned with your practice's assigned responsibilities, workflows, and operational requirements.
Healthcare-Focused
Support designed around the administrative realities of U.S. healthcare practices.
Flexible Capacity
Staffing options that can be structured around your workload, schedule, specialty, and support requirements.
Support Across the Workflows That Keep Your Practice Moving.
From patient access and clinical administration to revenue cycle, care management, and healthcare operations, MVAC provides flexible support across the workflows that keep modern practices running.
Patient Access & Front Office Support
Help manage the communication, scheduling, and administrative workflows that keep your practice accessible and responsive.
- Inbound patient calls & inquiries
- Appointment scheduling & reminders
- Rescheduling & cancellations
- Calendar & follow-up management
Clinical & Administrative Support
Reduce administrative pressure around clinical workflows while keeping providers and clinical teams in control of patient care.
- Clinical inbox administration
- EMR/EHR data entry & messages
- Medication refill coordination
- Administrative chart updates
Prior Authorizations & Referrals
Keep authorization and referral workflows organized through documentation, communication, tracking, and timely follow-up.
- Medication & procedure authorizations
- CoverMyMeds portal management
- Referral & insurance coordination
- Status tracking & follow-up
Revenue Cycle Management
Support key revenue-cycle workflows from billing and coding administration through claims submission and follow-up.
- Billing & coding administration
- Claims submission & tracking
- A/R & denial-related support
- Insurance verification workflows
Care Management & Pop Health
Support structured care programs and population-health workflows through patient outreach, coordination, documentation, and follow-up.
- Chronic Care Management (CCM)
- Transitional Care (TCM)
- Population health & ACO support
- Patient outreach & care-gap logging
Healthcare Ops & Technology
Extend your operational capacity with support across healthcare systems, workflows, and broader practice operations.
- EMR/EHR operational support
- Workflow coordination & auditing
- Process standardization
- Operational quality-control
Need Support Beyond a Single Function?
MVAC can combine multiple services into a tailored support model based on your practice, specialty, systems, and operational requirements.
Your Systems. Your Workflows. We Work Within Them.
MVAC professionals work inside the EMR/EHR and practice-management platforms your practice already uses, subject to the platform, access requirements, and assigned responsibilities.
Epic Systems
Cerner / Oracle Health
athena health
eClinical Works
NextGen Healthcare
Allscripts Veradigm
Kareo / Tebra
ModMed
Advanced MD
Dr.Chrono
CareCloud
Praxis EMR
Spry PT
Optum
+ your client's tool of choice
Don’t see your system listed? We also work with whichever tool your practice or client requires. Tell us your stack and we’ll build support around it.
Tell Us Your Stack →The Right Support, Integrated Into the Way You Work.
Adding remote support should make your practice easier to operate—not create another layer of complexity. MVAC works with your existing processes and systems to provide support around the responsibilities you choose to delegate.
Dedicated Professionals
Support is aligned with your practice's specific operational needs rather than a generic task list.
Healthcare-Focused Experience
Our support model is built around the workflows and administrative demands of healthcare practices.
Workflow Integration
Your support team works within the systems, communication channels, and processes established by your practice.
Scalable Support
Structure your support around the workload and coverage your practice requires.
Operational Flexibility
From specific administrative functions to broader day-to-day support, responsibilities can be structured around your needs.
Security-Conscious Operations
Patient information requires careful handling. MVAC's processes are designed with privacy, security, and applicable compliance requirements in mind.
Support That Understands Different Practice Environments.
Healthcare workflows vary significantly from one specialty to another. MVAC supports practices across a range of specialties, with responsibilities structured around the administrative and operational requirements of each practice.
- Primary Care
- Family Medicine
- Internal Medicine
- Cardiology
- Obstetrics & Gynecology
- Pediatrics
- Endocrinology
- Gastroenterology
- Neurology
- Orthopedic Surgery
- Radiology
- Pulmonology
- Dermatology
- Rheumatology
- Behavioral Health
From First Conversation to Fully Integrated Support.
DISCOVER
We learn about your practice, workflows, pain points, systems, staffing requirements, and the responsibilities you want to delegate.
MATCH
We identify the appropriate professional or support structure based on your requirements.
INTEGRATE
Your MVAC professional is introduced to your systems, workflows, communication standards, and assigned responsibilities.
SUPPORT
Once operational, your support team works alongside your practice while MVAC remains available for ongoing coordination and support.
The People Leading MVAC
A founder-led team with in-house legal counsel, committed to dependable, compliant healthcare support.
Healthcare Support Built Around Patient Privacy.
Healthcare practices work with sensitive information every day. MVAC approaches remote healthcare support with privacy, security, workforce training, controlled access, and responsible information handling in mind. Our processes are designed to support applicable healthcare privacy and security requirements while allowing your practice to maintain control over its systems and workflows.
HIPAA Training
Workforce training for professionals handling health information.
Controlled Access
Access structured around assigned responsibilities.
Secure Workflows
Processes designed for responsible handling of data.
BAA Agreements
BAAs available where applicable based on relationship.
Answers to Common Questions.
Give Your Practice the Support It Needs to Keep Moving.
Whether your practice needs help with patient communication, scheduling, prior authorizations, referrals, clinical administration, revenue-cycle workflows, EMR support, or other operational responsibilities, MVAC can help build the support structure around your needs.
