Privacy Policy
Privacy Policy
MVAC (“MVAC,” “we,” “us,” or “our”) respects your privacy and is committed to protecting personal information submitted through our website and related services.
This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, submit an inquiry, communicate with us, apply for employment, or otherwise interact with our online services.
Information We Collect
Depending on how you interact with MVAC, we may collect information such as:
- Name
- Email address
- Phone number
- Organization or practice information
- Professional information
- Information submitted through contact forms
- Employment application information
- Website usage information
- Technical information such as browser and device information
- Information voluntarily provided through communications with us
How We Use Information
We may use information to:
- Respond to inquiries
- Provide requested information
- Evaluate service requirements
- Communicate with prospective and existing clients
- Process employment applications
- Improve our website and services
- Maintain website security
- Meet legal and contractual obligations
Healthcare Information
Our public website is not intended to be used to submit protected health information or other sensitive patient information unless specifically indicated and appropriately secured.
Please do not submit patient medical information through a general website contact form.
Where MVAC handles protected health information in connection with services provided to a healthcare organization, applicable contractual and regulatory requirements may apply.
Information Sharing
MVAC may share information with service providers and other parties where reasonably necessary to operate the website, provide services, process requests, comply with legal obligations, or protect rights and security.
MVAC does not authorize third parties to use personal information for purposes inconsistent with applicable privacy requirements.
Data Security
We use reasonable administrative, technical, and organizational measures designed to protect information against unauthorized access, use, alteration, or disclosure.
No internet transmission or storage system can be guaranteed to be completely secure.
Cookies
Our website may use cookies and similar technologies for functionality, analytics, security, and website performance.
Your Choices
Depending on applicable law, you may have rights regarding access to, correction of, deletion of, or other handling of your personal information.
Contact
For privacy-related questions:
Email: va@medicalvirtualassistantcompany.com
Terms of Use
Website Terms of Use
These Terms of Use govern your use of the MVAC website.
By accessing or using this website, you agree to comply with these Terms.
Website Purpose
The information on this website is provided for general informational purposes regarding MVAC's services and does not constitute medical, legal, financial, or other professional advice.
No Medical Advice
MVAC is not a medical provider through this website. Website content should not be relied upon for diagnosis, treatment, or medical decision-making.
No Emergency Services
MVAC does not provide emergency medical services through this website. If you are experiencing a medical emergency, contact 911 or your local emergency service.
Intellectual Property
Unless otherwise indicated, website content, branding, graphics, text, logos, and other materials are owned by or licensed to MVAC and may not be reproduced or used without appropriate authorization.
Third-Party Links
The website may contain links to third-party websites. MVAC is not responsible for the content, security, or privacy practices of third-party websites.
Website Availability
MVAC does not guarantee that the website will always be available, uninterrupted, or free from errors.
Changes
MVAC may update these Terms from time to time. Updated Terms will be posted on this website with the applicable effective date.
Contact
Email: va@medicalvirtualassistantcompany.com
HIPAA Disclaimer
Important Healthcare Disclaimer
MVAC provides virtual medical assistance and administrative healthcare support services to healthcare organizations.
MVAC professionals operate within the responsibilities assigned by the client organization and do not independently provide medical diagnosis, treatment, prescribing, or clinical decision-making unless specifically permitted by applicable law and an appropriately licensed professional acting within their scope.
Healthcare providers remain responsible for clinical decisions, patient care, supervision, and compliance with applicable professional and regulatory requirements.
Emergency Care
MVAC does not provide emergency medical services through this website.
For a medical emergency, call 911 or your local emergency service.
Terms of Clinical Engagement
Engagement terms are provided to each practice as part of onboarding. Contact us at va@medicalvirtualassistantcompany.com to request a copy.
HIPAA Business Associate Agreement (BAA)
A BAA is executed with every practice before any protected health information is handled. Contact us to review the agreement as part of your assessment.
